FAQ
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We manufacture a range of reliable and advanced products including:
1. Electromagnetic Flow Meters
2. Ultrasonic Flow Meters
3. Telemetry Systems for remote monitoring
4. Piezometers with Digital Water Level Recorders (DWLR)
5. Online Water Quality Analyzers
6. Ambient Air Quality Monitoring Systems (AAQMS)
7. Water Level Indicators
8. Variable Frequency Drives (VFDs)
You can contact us anytime through:
Contact Number: +91-8505000822 / +91-7742715000
Drop a mail : [email protected]
Contact Form: Click Here
Our team is ready to assist you with any queries or requirements.
We are proud to be an ISO 9001:2015 certified company, ensuring our products meet high-quality standards. Additionally, many of our products carry CE certification, demonstrating compliance with international safety and performance regulations.
Quality is our top priority. We maintain it through:
1. Strict quality checks during every stage of manufacturing
2. Continuous improvements in our technology and processes
3. Skilled professionals dedicated to excellence
4.Listening to customer feedback to keep enhancing product reliability
Yes, we offer full installation and maintenance support to ensure your systems operate smoothly and efficiently.
Online Support (Call or Mail)
Offline Support (On-site service when needed)
Return & Replacement Policy
At Vision World Tech Pvt. Ltd., we are committed to delivering high-quality, reliable, and precisely engineered products. Our Return & Replacement Policy is designed to ensure transparency and protect the interests of both our clients and our company.
1. Returns in Case of Manufacturing Defects
We accept returns or offer replacement only in the event of a verified manufacturing defect in the product.
Customers must notify us of the issue within 15 days from the date of installation or delivery, whichever is earlier.
The issue must be communicated via official email or direct call to our customer service team.
Upon verification and approval by our technical support team, a replacement or corrective action will be initiated.
2. Installation Compliance
Certain products require strict adherence to the provided installation guidelines and procedures.
If the installation is not carried out as per our specified instructions, the product will not be eligible for replacement.
It is the client’s responsibility to ensure that qualified personnel perform the installation as per our manuals and technical documentation.
3. Performance Issues Post-Installation
If a product does not perform as expected after proper installation:
The client must report the issue within 15 days of installation.
The concern must be raised through email or call with detailed information regarding the issue, usage conditions, and observations.
Our technical team will assess the complaint and, if found valid, a replacement will be initiated.
4. Communication Channels
To raise a return or replacement request, you may contact us via:
Email: [email protected]
Phone: 91-8505000822 / +91-7742715000
Please ensure you retain the invoice, installation report, and any supporting documents when raising a request.
Absolutely. Our technical team is available to help with any questions or issues related to our products to ensure you get the best performance.
We arrange deliveries via road or air freight, aiming for safe and timely shipment to your location.
Yes, we cater to international clients and can ship products worldwide.
All our products come with a 12-month warranty covering any manufacturing defects. We stand by the quality of our products and ensure your satisfaction.
For any further questions or detailed assistance, please feel free to reach out to us. We are committed to supporting you every step of the way.